Reclaiming Control: How an Oklahoma Manufacturing Company Transformed Technology Assets into Business Assets

A manufacturing company took over a facility in North Oklahoma City and ended up with technology assets they couldn't access or use. This isn't just a headache—it's a risk that can stall your entire operation. We stepped in with a detailed technology audit and process mapping to turn those forgotten tools into part of a smart corporate IT strategy. Here's how precise manufacturing asset management and CRM integration helped reclaim control and add real business value.

The Challenge of Inherited Technology

When Acquisition Becomes a Technical Burden

The excitement of business expansion through acquisition can quickly turn into frustration when technology transfer is overlooked. This was exactly the situation this company faced after acquiring a production facility in North Oklahoma City. What should have been a strategic business move became complicated by inaccessible servers, unknown passwords, outdated software, and equipment that simply did not align with their operational needs.

The company found itself in a precarious position: they owned physical and digital assets they could neither access nor properly use. Production schedules were at risk, customer data was locked away, and the technical staff was spending valuable time trying to work around systems rather than with them.

Our Approach: From Inventory to Integration

Step 1: Comprehensive Technology Audit

Our first task was to conduct a thorough technology audit. This went beyond simply counting computers and servers. We documented:

• All hardware assets and their specifications

• Software licenses and versions

• Network infrastructure

• Data storage systems

• Security protocols (or lack thereof)

• User access points and permissions

This inventory provided a clear picture of what the company had inherited and identified critical gaps in their technology infrastructure.

Step 2: Process Mapping for Strategic Alignment

With a clear understanding of the available technology assets, we moved to map existing manufacturing processes to these assets. This critical step revealed:

• Which systems were essential to daily operations

• Where technology bottlenecks were occurring

• How information flowed (or didn't flow) between departments

• Which legacy systems could be integrated and which needed replacement

This process mapping exercise connected technology to business functions, allowing us to make decisions based on operational impact rather than just technical specifications.

Implementing Solutions: The Transformation Process

Reclaiming Critical Systems

For some systems, starting fresh was the only viable option. We:

• Securely wiped servers containing sensitive information

• Reinstalled operating systems with proper security controls

• Established new access protocols with documented password management

• Trained staff on newly configured systems

Integrating Valuable Data Assets

Not everything required a complete restart. The customer relationship management (CRM) system, though inaccessible, contained valuable historical customer data and financial records. Our team:

• Recovered access to the legacy CRM

• Extracted critical customer and financial data

• Created a data migration pathway to the corporate CRM

• Validated data integrity throughout the transfer

• Established new workflows that connected manufacturing operations to customer service

Results: Technology Transformed into Business Value

The comprehensive approach to manufacturing asset management yielded significant business benefits:

• Production schedules stabilized with reliable technology support

• Staff productivity increased as workarounds were eliminated

• Customer service improved with access to complete history and order information

• Financial reporting became more accurate with integrated systems

• Security risks were identified and addressed

Most importantly, the technology assets that once represented a liability were now fully integrated into the corporate IT strategy, supporting business goals rather than hindering them.

Lessons for Other Manufacturing Acquisitions

This project highlighted several key considerations for manufacturing companies involved in acquisitions:

1. Include technology assets in due diligence processes

2. Document all access credentials during transition

3. Map technology to critical business processes early

4. Develop an integration plan before closing

5. Allocate resources for technology transition

A proper technology audit and thoughtful process mapping can turn potential technical headaches into strategic advantages.

How We Can Help Your Manufacturing Technology Integration

If your manufacturing company is planning an acquisition or struggling with inherited technology assets, our team can help transform those challenges into opportunities. Our approach combines technical expertise with business process understanding, ensuring that your manufacturing asset management supports your operational goals.

Contact us today to discuss how a technology audit and process mapping can help your manufacturing operation reclaim control of its technology assets and integrate them into a cohesive corporate IT strategy.