---
title: Contact Center Landing
---

[Skip to content](https://safire.llc/microsoft-teams-expertise-landing-0#main-content)

![new safire flame transparent zoomed](https://safire.llc/hs-fs/hubfs/new%20safire%20flame%20transparent%20zoomed.png?width=5552&height=1930&name=new%20safire%20flame%20transparent%20zoomed.png)Homepage

- [Home](https://safire.llc?hsLang=en)
- [News and Updates](https://safire.llc/blog?hsLang=en)
- Business Services
  
    - [Foundation Tech](https://safire.llc/foundation_tech?hsLang=en)
    - [Business Tech](https://safire.llc/business_tech?hsLang=en)
    - [Security and Risk Management](https://safire.llc/securityandrisk?hsLang=en)
    - [AI](https://safire.llc/ai?hsLang=en)
    - [Industry Expertise](https://safire.llc/industries?hsLang=en)
- Case Studies
  
    - [Wifi and Security for Therapy Center](https://safire.llc/enhancing-security-and-connectivity-a-comprehensive-ubiquiti-solution-for-edmond-therapy-center?hsLang=en)
    - [Wireless for Manufacturing](https://safire.llc/from-survey-to-solution-the-ekahau-wireless-survey-and-omada-access-points-success-story?hsLang=en)
    - [Home to Shop WiFi Bridge](https://safire.llc/connecting-buildings-with-wifi-bridges?hsLang=en)
    - [New Office for Veterinary Clinic](https://safire.llc/how-safire-solutions-transformed-a-nw-okc-veterinary-clinic-with-cutting-edge-technology?hsLang=en)
    - [Contact Center for Home Services Co](https://safire.llc/interactive-voice-response-and-ai-enhancing-customer-service-in-home-services?hsLang=en)
    - [How We Do IT](https://safire.llc/howwedoit?hsLang=en)

[Contact us](https://safire.llc/contact-us?hsLang=en)

- [Home](https://safire.llc?hsLang=en)
- [News and Updates](https://safire.llc/blog?hsLang=en)
- Business Services
  
    - [Foundation Tech](https://safire.llc/foundation_tech?hsLang=en)
    - [Business Tech](https://safire.llc/business_tech?hsLang=en)
    - [Security and Risk Management](https://safire.llc/securityandrisk?hsLang=en)
    - [AI](https://safire.llc/ai?hsLang=en)
    - [Industry Expertise](https://safire.llc/industries?hsLang=en)
- Case Studies
  
    - [Wifi and Security for Therapy Center](https://safire.llc/enhancing-security-and-connectivity-a-comprehensive-ubiquiti-solution-for-edmond-therapy-center?hsLang=en)
    - [Wireless for Manufacturing](https://safire.llc/from-survey-to-solution-the-ekahau-wireless-survey-and-omada-access-points-success-story?hsLang=en)
    - [Home to Shop WiFi Bridge](https://safire.llc/connecting-buildings-with-wifi-bridges?hsLang=en)
    - [New Office for Veterinary Clinic](https://safire.llc/how-safire-solutions-transformed-a-nw-okc-veterinary-clinic-with-cutting-edge-technology?hsLang=en)
    - [Contact Center for Home Services Co](https://safire.llc/interactive-voice-response-and-ai-enhancing-customer-service-in-home-services?hsLang=en)
    - [How We Do IT](https://safire.llc/howwedoit?hsLang=en)

[Contact us](https://safire.llc/contact-us?hsLang=en)

# AI Augmented Contact Center Solutions

Let us help you revamp a current contact center solution, or implement a new one. We have over 30 years experience with omnichannel contact center deployments and have been designing and deploying AI virtual agents for multiple channels- Voice-chat-web- longer than ChatGPT.

![Cyborghand-980x400](https://safire.llc/hs-fs/hubfs/Cyborghand-980x400.jpg?width=400&height=163&name=Cyborghand-980x400.jpg "Cyborghand-980x400")

30+

Years Experience

150+

Contact and Call Centers Deployed

25+

Contact Centers augmented with AI

### Omni-Channel Call Centers

From Simple inbound IVR for less than 5 agents to outbound auto dialers to full CRM, Service Management and ERP integration for hundreds of global agents across multiple communication channels—voice, email, web, chat, social, SMS, WhatsApp, Telegram, and everything in between—you can read more about our contact center and telephony experience [here.](https://safire.llc/voice-and-contact-center?hsLang=en)

### Experience Across Industries and Contact Center Purpose

We have helped manufacturing organizations, big box retailers, state and federal agencies, pharma, finance, and other industries maximize the effectiveness o<https://safire.llc/security?hsLang=en>f their contact centers. Whether that contact center be focused on customer service, sales, or marketing. Safire Business Services brings depth of experience to ensure your needs are met. you can read more about our contact center and telephony experience [here.](https://safire.llc/voice-and-contact-center?hsLang=en)

### Artificial Intelligence

We have designed and trained Generative AI to perform tasks from simply taking information and updating a CRM, to interact with customers to give real time update on service tickets or orders to fully human like interaction with virtual agents that can upsell and cross sell across web chat, email, voice (telephone), social, SMS and WhatsApp/Telegram channels. If you want a Virtual Agent to just handle after-hours calls, or if you want to scale out your contact center capabilities and capacity, truly, we can help. you can read more about our contact center and telephony experience [here.](https://safire.llc/voice-and-contact-center?hsLang=en)

## Our Founder and Principal Architect

Jesse has over 30 years of experience designing and implementing enterprise-class Microsoft Solutions. Jesse has spent over 2 decades in large IT consulting firms like Accenture as well as the services businesses of AT&T and NTT, designing and deploying contact center and AI solutions. All while helping organizations drive the most from their investment and meeting regulatory and compliance requirements for their specific industry. Jesse holds a Bachelor of Science in Computer Science, a Master's in Business Administration, and a Master's in Legal Studies. 

![Jesse Myers-Initials-black-high-res](https://safire.llc/hs-fs/hubfs/Jesse%20Myers-Initials-black-high-res.png?width=7500&height=5000&name=Jesse%20Myers-Initials-black-high-res.png)

### Jesse

Principal Architect

## Schedule a call with Jesse

Let's have a 30 minute conversation about your goals and now we can help you achieve them. 

- [Home](https://safire.llc?hsLang=en)
  
    - [Foundation Tech](https://safire.llc/foundation_tech?hsLang=en)
    - [Business Tech](https://safire.llc/business_tech?hsLang=en)
    - [Security and Risk Management](https://safire.llc/securityandrisk?hsLang=en)
    - [AI](https://safire.llc/ai?hsLang=en)
    - [Industry Expertise](https://safire.llc/industries?hsLang=en)
- [Safire News and Announcements](https://safire.llc/blog?hsLang=en)
- [How We do IT](https://safire.llc/howwedoit?hsLang=en)
- [Solutions for Homes- ext link](https://safire.homes)

<https://facebook.com/safirebusiness><https://www.instagram.com><https://linkedin.com/company/safire-business-solutions><https://share.google/KKZkDLo0WNGyjXsL3>

---

[info@safire.llc](mailto:info@safire.llc)    +1 (405) 766-5105    Edmond, OK

[Privacy Policy](https://safire.llc/privacy-policy?hsLang=en) · [Legal](https://safire.llc/terms-and-conditions?hsLang=en)· © 2025 Safire Solutions LLC. All rights reserved.

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}
```

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  "sameAs" : [ "https://jesse-myers.com", "https://jessemyers.ai", "https://www.linkedin.com/in/myers-jesse", "https://www.facebook.com/jessewmyers", "https://2057hldgs.com", "https://invictussystems.llc", "https://safire.llc", "https://safire.homes", "https://safire.solutions", "https://noevant.ai", "https://profprep.ai", "https://strategicseries.ai" ],
  "worksFor" : {
    "@id" : "https://safire.llc/#business"
  }
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://safire.llc/#website",
  "@type" : "WebSite",
  "description" : "IT Consulting & Technology Services for Small and Mid-Sized Businesses in Oklahoma City, OK",
  "name" : "Safire Business Services",
  "potentialAction" : {
    "@type" : "SearchAction",
    "query-input" : "required name=search_term_string",
    "target" : {
      "@type" : "EntryPoint",
      "urlTemplate" : "https://safire.llc/blog?q={search_term_string}"
    }
  },
  "publisher" : {
    "@id" : "https://safire.llc/#business"
  },
  "url" : "https://safire.llc"
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "FAQPage",
  "mainEntity" : [ {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Safire Business Services offers a full range of IT consulting services including virtual CIO advisory, AI strategy and implementation, cybersecurity and risk management, business networking and WiFi, cloud services, VoIP phone systems, CRM implementation, contact center solutions, M&A technology integration, and managed IT support for small and mid-sized businesses in the Oklahoma City and Edmond metro area."
    },
    "name" : "What IT services does Safire Business Services offer in Oklahoma City?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Yes. Safire Business Services is founded and led by Jesse Myers, an honorably discharged 8-year active-duty United States Marine Corps veteran with over 32 years of enterprise technology experience."
    },
    "name" : "Is Safire Business Services veteran-owned?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "IT assessments are $250 each for Foundation Technology, Business Technology, and Security & Risk assessments. The assessment fee is credited toward any future project work."
    },
    "name" : "How much does an IT assessment cost?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Safire Business Services has deep expertise serving Home Services, Healthcare, Financial Services, Hospitality, Manufacturing, and Oil and Gas companies."
    },
    "name" : "What industries does Safire Business Services specialize in?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Yes. Safire offers AI strategy consulting to help businesses identify the right AI approach — whether generative or agentic, internal or customer-facing. We also implement AI voice agents, chatbots, and virtual agents connected to voice, SMS, WhatsApp, webchat, and social messaging channels."
    },
    "name" : "Does Safire Business Services offer AI consulting?"
  } ]
}
```